Are you still in warranty If so contact Acer support and they will get you fixed.

In the device manager, the camera appears as an unknown device.

Keyboard Microsoft 1031 Install The Driver

In the privacy setting, access to the camera is allowed Device manager shows the camera as USBVID0408PIDA060MI006391C16C100000 Please tell me how to install the driver.

I do not have a button to remove the driver, but there is a button to remove the device.

I apologize, difficulties translating Russian Windows I deleted the driver at your advice and now the system does not find it.

First, users will need to open Run with the Windows key R keyboard shortcut.

Input devmgmt.msc within Runs Open text box and click OK to open Device Manager.

Click Action and select Add legacy hardware to open the window shown directly below.

Select the Install hardware that I manually select from a list option, and click the Next button.

Thereafter, select the webcam thats missing from Device Manager; and press the Next button.

I select the camera in the list of devices Press the Next button I do not have the camera models you specified in the list.

Wait for it to scan and reinstall updated drivers, restart your computer, and then try opening the Camera app again.

Type your commentscanned, the system did not find new devices, did not update the driver, rebooted, the camera does not work.

Click on window icon Camera app and right click on the camera app result Under right-click context menu select App settings Under camera app settings, scroll and locate hit the reset button Confirm your action by selecting the reset button and again Thats it.

Keyboard Microsoft 1031 Windows 10 Camera App

Now check and see if Windows 10 Camera app is working for you or not.

If the wiring between the camera and the motherboard has come loose or broken the system will no longer see a camera.

In that case either plugging it back in or replacing the wiring is required.

I think so too, the laptop is under warranty, but because of the coronavirus no one works thanks everyone.

Driver Keyboard Microsoft 1031